Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Quick Summary
Data Security
We use industry-standard encryption to protect your personal information
Email Usage
We only use your email for order updates and essential communications
No Selling
We never sell or share your personal data with third parties
Your Control
You can update, delete, or request your data at any time
1. Information We Collect
Personal Information
When you contact us or place an order, we may collect the following personal information:
- Full name and contact details
- Email address and phone number
- Delivery address and location preferences
- Payment information (processed securely)
- Product preferences and order history
Automatically Collected Information
We automatically collect certain information when you visit our website:
- Browser type and version
- Operating system and device information
- IP address and geographic location
- Pages visited and time spent on site
- Referral sources and search terms
2. How We Use Your Information
Order Processing
To process and fulfill your orders, arrange delivery, and provide customer support
Communication
To send order confirmations, delivery updates, and respond to your inquiries
Service Improvement
To analyze usage patterns and improve our website and services
Security
To protect our website and prevent fraud or unauthorized access
3. Information Sharing
We Do Not Sell Your Data
FarmToFlame does not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only in the following limited circumstances:
- With delivery partners to fulfill your orders
- With payment processors to handle transactions securely
- When required by law or legal process
- To protect our rights, property, or safety
- With your explicit consent for specific purposes
4. Data Security
Encryption
All sensitive data is encrypted using industry-standard SSL technology
Secure Storage
Data is stored on secure servers with restricted access controls
Regular Monitoring
We continuously monitor for security threats and vulnerabilities
5. Your Rights and Choices
Access and Control
- Request a copy of your personal data
- Update or correct your information
- Delete your account and data
- Opt-out of marketing communications
Communication Preferences
- Choose which emails you receive
- Unsubscribe from newsletters
- Set delivery notification preferences
- Control promotional communications
6. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience:
7. Data Retention
We retain your personal information only as long as necessary:
- Customer data: Retained while you have an active relationship with us
- Order history: Kept for 3 years for business and tax purposes
- Website analytics: Aggregated data retained for 2 years
- Marketing data: Deleted immediately upon unsubscribe request
8. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent and believe your child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this privacy policy from time to time. When we make changes:
- We will post the updated policy on our website
- We will update the "Last Updated" date
- For significant changes, we will notify you by email
- Continued use constitutes acceptance of changes
Questions About Your Privacy?
We're here to help with any privacy-related concerns
Email Us
privacy@farmtoflamechicken.com
Call Us
+91 98765 43210
Visit Us
Mumbai, Maharashtra, India